Senior Restaurant Operations Lead

4 days ago


Springdale, Arkansas, United States Wendy's Full time
About Wendy's

Wendy's is a leading fast-food restaurant chain known for its high-quality burgers and customer-centric approach.

We are seeking an experienced Restaurant Manager to join our management team, playing a key role in driving business success and exceeding customer expectations.

Job Summary

This is a leadership opportunity to run a busy Wendy's restaurant, overseeing daily operations, managing teams, and ensuring excellent customer service. The successful candidate will be responsible for maintaining sales growth, controlling costs, and promoting a positive work environment.

The ideal candidate will have prior experience in the foodservice industry, with a proven track record of achieving sales targets and developing high-performing teams.

Key Responsibilities
  1. Lead by example, demonstrating exceptional customer service skills and promoting a culture of excellence within the restaurant team.
  2. Develop and implement strategies to drive sales growth, improve profitability, and maintain operational efficiency.
  3. Mentor and coach team members, providing guidance and support to help them reach their full potential.
  4. Manage employee relations, addressing performance issues, and ensuring compliance with company policies and procedures.
  5. Collaborate with other department managers to achieve business objectives and improve overall restaurant performance.
Requirements
  • A minimum of 2 years of experience in a management role within the foodservice industry.
  • Demonstrated ability to lead high-performing teams and drive sales growth.
  • Strong communication and interpersonal skills, with the ability to build effective relationships with colleagues and customers.
  • Basic math skills, with the ability to manage cash, operate a point-of-sale system, and maintain accurate records.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
Compensation

$55,000 - $65,000 per year, depending on experience.

Benefits
  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with employer matching.
  • Ongoing training and development opportunities.
About Us

Wendy's is a global fast-food chain with over 6,700 locations across the world. We are committed to serving high-quality food, fostering a positive work environment, and supporting the communities we serve.



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