Client Engagement Associate

1 week ago


Harrisburg, Illinois, United States H&R Block Full time
About the Job
As a Client Engagement Associate at H&R Block, you will play a vital role in delivering exceptional client experiences. Your responsibilities will include answering phone calls, greeting clients in a personalized manner, matching clients with suitable tax professionals, scheduling appointments, and ensuring client needs are met during service. You will also contribute to maintaining a clean and organized office environment with your colleagues.

What We Offer
  • A competitive estimated salary of $25,000 - $35,000 per year
  • A comprehensive benefits package to support your total well-being
  • A collaborative and inclusive work environment
  • Ongoing training and development opportunities


Requirements
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multitask and prioritize tasks effectively
  • Strong organizational and time-management skills
  • Proficiency in using Microsoft Office




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