HVAC Service Coordinator
5 days ago
We are seeking a skilled HVAC Service Coordinator to join our team at Polk Air Conditioning & Heating Inc.
About the RoleThis is a full-time position responsible for coordinating HVAC services, maintenance, and repair appointments. The successful candidate will have excellent communication skills, be a problem solver, and have great customer service skills.
Main Responsibilities- Coordinate with technicians in the field to receive status calls and follow up on appointments.
- Schedule calls for technicians based on physical location, availability, and skill set.
- Provide important information about each call to technicians in the field.
- Liaise between technicians and customers to determine appropriate actions.
- Collect documentation from technicians in a timely manner.
To be considered for this role, you should have:
- A minimum of 3 years of experience in customer service.
- Knowledge of HVAC operations and dispatching principles.
- Ability to work in a high-stress environment.
- Excellent communication and organizational skills.
This is a Monday-to-Friday, 8am-5pm position. You will be required to work closely with our team to ensure seamless coordination of HVAC services.
Estimated Salary Range$45,000 - $60,000 per year, depending on experience.
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HVAC Operations Coordinator
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