Senior Technical Services Engineer

3 weeks ago

Avon Lake, Ohio, United States PolyOne Full time
Job Summary

Responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials. Tooling design and flow modeling. Troubleshoot issues that are raised by the customer. May be accountable for or participate in the resolution of customer complaints.

Will also be responsible for developing and supporting new applications, product launch testing plan and procedure, data analysis, and communication of results.

Eight plus years direct, relevant experience in Flame Retardant programs, with the ability to interact, present and influence cross functionally and globally both internally and externally with customers.

Performs independently and effectively coaches others to achieve results in a matrix environment. Demonstrated ability to influence at the peer level as well as next level in the organization.

Key Responsibilities
  • Provides project management for the development of new application, product launch testing plan, data analysis, and/or communication of results.
  • Polymer Additives such as HALS, Flame Retardants and or CFA experience is required.
  • Works with high profile global customers to enhance or improve technical specifications.
  • Incorporates Avient products into customer applications and services for multiple business units.
  • Leads multiple and overlapping projects to develop new applications for Avient products for customer processes.
  • Aware of business and market trends to identify and provide unique solutions for global customers.
Competencies

Personal Skills - Stress Management

Personal Skills - Statistical Skills

Personal Skills - Research

Personal Skills - Project Management

Personal Skills - Self Motivated

Personal Skills - Analytical Skills

Personal Skills - Time/Priority Management

Software Skills - Microsoft Outlook

Software Skills - Microsoft Word

Software Skills - Microsoft Excel

Personal Skills - Work Independently

Personal Skills - Technical Writing

Personal Skills - Work on a Team

Software Skills - Microsoft PowerPoint

Leader of Self - Instills Trust

Leader of Self - Action Oriented

Leader of Self - Collaborates

Leader of Self - Customer Focus

Leader of Self - Situational Adaptability

Leader of Self - Being Resilient

Leader of Self - Demonstrates Self-Awareness

Leader of Self - Communicates Effectively

Education and Experience
  • Bachelors-Chemist Engineering or equiv exp Completed
  • PhD-Chemical Engineering or equiv exp Completed
  • EH&S - Environmental, Health and Safety 10+ Years
  • Cross Functional - Chemical Industry 10+ Years
  • R&D & Technology - Technology/R&D 10+ Years
  • Cross Functional - Process Improvement 10+ Years
  • Cross Functional - Phased Offering Launch 10+ Years
  • Cross Functional - Problem Solving Techniques 10+ Years
EHS&S Requirements

Avient integrates EHS&S into all aspects of our operations. Each position at Avient is responsible for complying with all applicable EHS&S requirements.

Additionally, employees and management are responsible for reporting all EHS&S incidents immediately to ensure we keep EHS&S a priority within the organization.

Security includes physical security and cyber security.

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