Healthcare Operations Manager

1 week ago


Albuquerque, New Mexico, United States Ambercare – an Addus family company Full time
Job Overview

Ambercare, an Addus family company, is seeking a skilled Service Coordinator to join our team. This role is responsible for coordinating various administrative, business, and operational activities within the branch.

Key Responsibilities
  • Oversee the new hire process, ensuring timely and accurate completion of documentation.
  • Manage employee records, including payroll records, to maintain accuracy and update as needed.
  • Collaborate with the Corporate HR team for benefit enrollment processes.
  • On-board and train new branch Administrative employees.
  • Provide thorough follow-through on escalated client complaints and theft claims.
  • Ensure WOTC applications, Forms I-9, and other applicable paperwork are completed timely for each new employee.
  • Report new Leave of Absence requests appropriately and assist the HR team with the leave process.
  • Set up training for all new and current employees, including quarterly in-service meetings.
  • Coordinate Internal Audit Responses to the Contracts Department and QA team for employee files only.
Requirements & Competencies
  • High school diploma or equivalent required.
  • NA licensure preferred.
  • Three to five years of recent experience working in a healthcare environment or related field.
  • Understanding of basic medical terminology.
  • Interpersonal, organizational, and communication skills.
  • Computer skills, including Microsoft Word, Microsoft Excel, and Scheduling program.
  • Bilingual preferred.
Benefits

We offer a competitive salary range of $55,000 - $65,000 annually, depending on location and experience. Our comprehensive benefits package includes:

  • Medical, dental, and vision benefits.
  • Monthly bonus opportunities.
  • Continued education and professional development.
  • PTO plan.
  • Retirement planning.
  • Life insurance.
  • Employee discounts.


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