Enterprise IT Systems Specialist

3 weeks ago

Fort Belvoir, Virginia, United States NANA Regional Corp Full time

At NANA Regional Corp, we are seeking a highly skilled Enterprise IT Systems Specialist to join our team. This exciting opportunity will provide the perfect chance for an experienced IT professional to contribute to the success of our company.

About Us

NANA Regional Corp is a leading provider of IT solutions and services to the Department of Defense and other government agencies. Our mission is to deliver innovative and effective solutions that meet the needs of our customers and support the growth and development of our employees.

Job Summary

The Enterprise IT Systems Specialist will be responsible for providing technical support and maintenance for our enterprise networked systems, as well as managing Microsoft server infrastructure solutions across multiple locations. This role will require a high level of technical expertise and attention to detail, as well as excellent communication and problem-solving skills.

Key Responsibilities

  • Install, maintain, and troubleshoot servers and other networked systems

  • Manage and maintain virtual and physical hosts, including installation, administration, and maintenance

  • Administer Active Directory users and devices, including account maintenance, data integrity, and file system security

  • Integrate new technologies into existing systems, including transitioning and migrating enterprise systems

  • Determine the isolation and resolution of complex hardware and software problems

  • Utilize manual checks, GUI-based, and command line tools (PowerShell) to troubleshoot and remediate basic to complex systems hardware, software, and configuration issues

  • Collect, review, and store server log files to identify and remediate system issues

  • Document system configurations and propose and/or implement system changes

  • Apply security patches, IAVAs, STIGs, and updates (including operating system updates)

  • Participate in or lead special projects and day-to-day operations as assigned by the site lead

  • Clearly communicate technical information to both technical and non-technical personnel

  • Mentor, lead, and train junior technicians as directed

Qualifications

  • High School diploma/GED

  • Active DOD TS/SCI (as recorded in DISS)

  • Currently possess DoD M IAT Level II

  • Currently possess a Computing Environment certification

  • Or must be obtained within 90 days of start date

  • Ability to frequently lift, carry, and move equipment (up to 25 lbs.)

  • Knowledge of ITIL v3 processes

Desired Qualifications

  • ITIL v3 (or greater) certification

  • MCSA or MCSE Windows 10 (or greater) certification

  • Experience working in an IT service desk environment

  • Experience working with enterprise-level IT devices

  • HBSS, or ACAS

  • Experience working with IT Service Management ticketing software

  • SCSM, ServiceNow

  • Ability to complete difficult and complex assignments independently

  • Ability to provide over the phone troubleshooting instructions to customers

  • Must have a valid driver's license; supports several locations on Fort Belvoir

Estimated Salary

$85,000 - $110,000 per year, depending on experience

Benefits

NANA Regional Corp offers a comprehensive benefits package, including health insurance, retirement savings, and paid time off. We also offer opportunities for career growth and development, as well as a competitive salary and bonus structure.

How to Apply

If you are a motivated and experienced IT professional looking for a new challenge, please submit your resume and cover letter to our online application system. We look forward to hearing from you

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