Emergency Department Support Technician
4 weeks ago
The Emergency Department Support Technician plays a vital role in the Hillsboro Medical Center Emergency Department, providing clinical and clerical support to ensure the smooth functioning of the patient care unit. This position requires a high level of organization, multitasking, and communication skills to effectively support nursing and physician staff in the treatment and care of patients with illness or injuries.
Key Responsibilities
Assists licensed personnel in maintaining inventory and reports discrepancies.
Schedules and coordinates ordered services.
Assists in admissions, transfers, and discharges. Arranges transportation at the direction of the clinical staff.
Scans clinical information into chart after clinical staff has reviewed it.
Coordinates the safekeeping of patient valuables including labeling with name of patient.
Coordinates clinical information to appropriate people.
Maintains physician roster with updates.
Coordinates and/or transports specimens to lab.
Requests medical records from other facilities as directed by clinical staff.
Performs and documents tasks and activities in an ongoing, timely, accurate, concise and systematic manner, following hospital charting procedures.
Promptly reports equipment failure to facilitate repairs.
Maintains resource documents (i.e. procedure manuals, reference books, user manuals, etc. and knows where and how to look up policy/procedures on portal).
Attends and participates in departmental staff meetings, including in-services.
Maintains a clean and organized work area.
Decision Making and Budget Responsibilities
Impact limited to the employee.
No budget responsibility.
Requirements
High school diploma or equivalent.
Minimum one (1) year patient care experience in an acute care or pre-hospital setting. Will consider military experience as medical personnel and/or senior clinical nursing student.
American Heart Association Healthcare Provider BLS preferred upon hire, or required within 90 days of hire.
EMT, CNA, MA Certification or equivalent at time of hire and not required to maintain thereafter.
Phlebotomy certification or equivalent experience preferred.
Skills and Abilities
Knowledge of basic anatomy and physiology, i.e., EKG monitoring, bandage changes, splints, vital signs, casting, blood draws, point of care urine analysis, and appropriate charting.
Knowledge of basic care procedures.
Must understand sterile techniques.
Ability to adapt to fluctuating workload, efficiently prioritize work, manage time, organize, and problem solve.
Functions effectively in a stressful environment, ability to multitask and work with frequent interruptions.
Possess working knowledge of medical terminology and demonstrates basic math skills.
Able to access and accurately enter data into a computer
Presents a professional personal appearance that makes a good first impression.
Experience working in highly confidential settings.
Provides a professional, welcoming environment for patients and their families.
Utilizes electronic equipment and communication devices.
Have skills according to departmental procedures to perform various tasks such as oropharyngeal suction, urine specimen collection, capillary blood glucose, cardiac monitor set-up, and more.
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