Business Systems Analyst, ServiceNow Implementation

5 days ago


Bloomington, Illinois, United States KPMG Full time

**About KPMG Advisory**

KPMG Advisory is a rapidly growing practice with high client demand. We are seeking a Senior Specialist to join our Federal Advisory team.

**Role Overview**

As a Senior Specialist, you will perform Business Analysis functions, including business needs identification, stakeholder analysis, and change activities. You will lead business process definition, re-engineering, and improvement with key customer sponsors and stakeholders.

**Responsibilities**

  • Conduct business needs identification, business analysis planning, stakeholder analysis, and change activities
  • Lead business process definition, re-engineering, and improvement with key customer sponsors and stakeholders
  • Maintain requirements documentation to ensure all approved business requirements are up to date
  • Lead the flow of requirements from the product backlog into sprint planning
  • Serve as a liaison between business owners, end users, and IT partners

**Requirements**

  • A minimum of three years of ITSM or ServiceNow project management experience
  • U.S. Federal government consulting experience preferred
  • Bachelor's degree in Information Systems, Computer Science, or a related discipline from an accredited college/university
  • Experience using Agile methodologies
  • Familiarity with implementing solutions on the ServiceNow platform

**About the Role**

This is an exciting opportunity to join our Federal Advisory team and work on high-profile projects. If you are a motivated and experienced Business Analyst looking to take your career to the next level, we encourage you to apply.



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