Patient Services Coordinator

1 day ago


Rochester, Michigan, United States Midwest Vision Partners Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Midwest Vision Partners. As a Patient Services Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and clinical staff.

Key Responsibilities
  • Greet and check in patients in a friendly and professional manner.
  • Accurately enter and update patient information, including insurance details and demographics.
  • Prepare paperwork for patient visits and verify patient benefits and eligibility.
  • Collect co-pays, deductibles, and co-insurance, and respond to patient inquiries regarding account status.
  • Monitor patient flow and adjust workflows as needed to ensure a smooth and efficient experience.
  • Act as a liaison between patients, clinical staff, and providers to ensure seamless communication.
  • Perform clerical tasks, such as copying, sorting, and scanning documents.
  • Properly check out patients and ensure accurate completion of all forms.
Requirements
  • High school diploma or equivalent required.
  • Strong verbal and written communication skills.
What We Offer
  • Competitive wages and benefits package.
  • Generous paid time off program.
  • Seven company-paid holidays.
  • 401(k) retirement plan with company match.


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