Director of Revenue Optimization
4 weeks ago
About the Role:
The Director of Revenue Management is a key member of our hotel revenue team, responsible for maximizing revenue, profit, and market share associated with rooms and function spaces. This role requires excellent leadership skills, with the ability to educate and gain buy-in from others on revenue management processes.
Key Responsibilities:
- Maximize revenue, profit, and market share associated with rooms and function space of assigned hotels.
- Partner with General Managers and Sales Leaders to ensure a strategic mix of business and pricing strategies are set based on market conditions.
- Effectively work with people, creating teamwork, taking charge, generating enthusiasm, motivating, and using an uplifting and lead-by-example leadership approach.
- Ensure sales training is provided to Front Office and Reservation associates.
- Continuous analysis of competitive set, price positioning, seasonality, and mix.
- Use all Yield Management tools available to maximize efforts.
- Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability.
- Manage property participation and production through relevant Internet sites and other distribution channels.
- Build/maintain relationships with OTA Market Managers and ensure best representation on 3rd party web sites.
- Develop monthly room's revenue forecast to be accurate within 5%.
- Review and analysis of Online Reputation management tool and online marketing analytics.
- Perform special projects and other responsibilities as assigned.
Requirements:
- Four year degree preferred.
- 3-5 years of Revenue Management experience required. Multi-property experience preferred, but not required.
- Excellent knowledge of transient, group, and catering customer segments.
- Excellent personal management skills; time management, meeting deadlines, effective communication, and presentations skills.
- Excellent understanding of total hotel revenue management concepts, processes, and systems.
- Understands both Brand strategies and cultures.
- Knowledge of advanced revenue management techniques.
- Must be extremely confidential and able to manage sensitive and confidential situations tactfully.
- Negotiate, convince, sell, and influence professionals and associates.
- Ability to work under pressure and have the ability to complete multiple tasks simultaneously.
- Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review, and preparation of all documentation and training.
- Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
Benefits:
- Eligible to participate in Sage bonus plan.
- Unlimited paid time off.
- Medical, dental, and vision insurance.
- Eligible to participate in the Company's 401(k) program with employer matching.
- Health savings and flexible spending accounts.
- Basic Life and AD&D insurance.
- Company-paid short-term disability.
- Paid FMLA leave for up to a period of 12 weeks.
- Employee Assistance Program.
- Great discounts on Hotels, Restaurants, and much more.
- Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
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