Technical Support Specialist
5 days ago
Estimated Salary: $60,000 - $80,000 per year
About the RoleThe American Unit is seeking a skilled Technical Support Specialist to provide end-user support across the state of Arkansas. This role will be based out of the Little Rock Office and require travel to field offices.
Job Description- Provide expert-level technical support for desktop, laptop, tablet, and peripheral devices
- Install, configure, troubleshoot, and maintain PC hardware and software
- Support Microsoft operating systems, including Office 365 and Google Apps for Government
- Manage user accounts, groups, and computers within a Microsoft Active Directory environment
- Meet with customers to identify job specifications and develop new processes
- Perform systems maintenance activities through error reports and user modification requests
- Assist users with setting up and operating workplace mobile devices
- Valid driver's license and reliable transportation
- Ability to work independently and as part of a team
- Excellent customer service skills
This role requires a strong technical background, excellent communication skills, and the ability to work in a fast-paced environment. If you are a motivated and detail-oriented individual looking for a challenging role, please apply.
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