Office Manager Position

1 month ago


Reston, Virginia, United States Commonwealth of Virginia Full time
About the Position

The Office Manager serves as the first point of contact for all visitors to the Student Support and Advocacy Center (SSAC). This role oversees front desk operations, provides administrative support, and supervises a team of Student Office Assistants.

Key Responsibilities
  • Staffs the front desk and serves as the primary point of contact for visitors
  • Provides compassionate navigation of campus resources to students
  • Oversees incoming phone and email communication
  • Coordinates front desk coverage and overall operation of the front office area
  • Attends weekly staff meetings and participates in University workshops
  • Develops and maintains close working relationships with university offices and personnel
  • Maintains confidentiality of student records and provides support in planning and executing departmental events
Requirements
  • High school diploma or equivalent combination of education and experience
  • Progressive-related work experience
  • Effective interpersonal, verbal, and written communication skills
  • Demonstrated problem-solving and analytical skills
  • Ability to build and maintain collaborative relationships in a diverse campus community
  • Ability to maintain confidentiality and handle sensitive issues
Preferred Qualifications
  • Bachelor's degree in a related field
  • Demonstrated full-time work experience in a university setting within student affairs
  • Knowledge of Microsoft Office suite, phone and email systems, and website and social media platforms


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