Kickback Host
4 weeks ago
Burlington, North Carolina, United States
Drury Hotels
Full time
Job SummaryAs a Kickback Host at Drury Hotels, you will be responsible for providing exceptional customer service to our guests while preparing and serving our signature 5:30 Kickback. This role requires a high level of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
Key Responsibilities
• Prepare and serve the 5:30 Kickback to guests, maintaining a clean and well-organized kitchen/lobby area
• Provide exceptional customer service, responding promptly and efficiently to inquiries, requests, and complaints
• Ensure food safety standards are met and supplies are fully stocked at appropriate levels
• Present a high standard of integrity, service, and hospitality at all times to promote the Drury culture
Requirements
• Ability to take written and verbal direction in English and speak English clearly
• Ability to communicate in a friendly manner with guests to create a warm, comfortable, relaxing environment
• Knowledge of hotel accommodations, the community, and hotel services
What We Offer
At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. We offer a range of benefits, including incentives, work-life balance, career growth opportunities, and a comprehensive benefits package.
About Drury Hotels
Drury Hotels is a family-owned and operated hotel system with over 150 hotels in 26 states. We are committed to providing world-class hospitality excellence and creating a positive work environment for our team members.
EOE
Drury Hotels is an equal opportunity/affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please contact us.