Deli Operations Manager
6 days ago
About Us
Jay Peak Resort is a thriving winter resort community that prides itself on being a family-friendly destination. Our employees are not just coworkers, but friends who go above and beyond to provide exceptional experiences for our guests.
Compensation Package
We offer a competitive starting wage of $18.50 per hour, commensurate with experience. In addition, we provide paid vacation and sick time, as well as paid maternity and parental leave. Our comprehensive benefits package includes medical, dental, vision, accident, hospital indemnity, life, and disability insurances. You'll also be eligible for our 401(k) program with employer match after one year of employment with 1,000 hours of service.
About the Job
The Deli Operations Manager plays a crucial role in maintaining the high standards of quality and customer satisfaction in our deli department. As a leader, you will oversee the daily operations, train and manage deli attendants, and ensure excellent guest experiences. Your attention to detail and commitment to excellence will drive the success of our team.
Key Responsibilities
- Leadership: Lead and train deli attendants to maintain high-quality standards of cleanliness and sanitation, food quality, and food safety.
- Deli Management: Ensure deli displays, produce case, and merchandise are attractively maintained and organized.
- Inventories and Orders: Maintain deli food inventories and process product orders as needed.
- Customer Service: Resolve customer complaints and problems quickly and effectively.
- Supervision: Directly supervise 8-10 employees in the Provisions Deli and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Requirements
To succeed in this role, you must have a minimum of one year of certification from college or technical school, or three to six months of related experience and/or training, or an equivalent combination of education and experience. You should possess excellent communication, customer service, and merchandising skills, as well as the ability to lead and direct others.
Why Work at Jay Peak?
As a member of our team, you'll enjoy a range of benefits and perks, including free or discounted season passes for you and your dependents, employee recognition programs, seasonal employee parties, regular free employee breakfasts/lunches, and more. We're committed to providing a positive work environment that fosters growth, development, and a sense of belonging.
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