Client Support Specialist
1 week ago
BronxWorks is a leading organization in the social services field, dedicated to improving the economic and social well-being of individuals and families in the community. With over 50 locations throughout the borough, we provide a wide range of programs that address various aspects of life, from family support to educational services, elder care, and workforce development.
Job SummaryWe are seeking a highly skilled Case Manager to join our team. As a Case Manager, you will be responsible for providing direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries, and follow-up. You will manage a caseload for a diverse client population, monitor and document client progress toward service plan goals, and maintain familiarity with program resources available on and off-site.
Key Responsibilities- Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries, and follow-up.
- Manage a caseload for a diverse client population.
- Monitor and document client progress toward service plan goals.
- Maintain familiarity with program resources available on and off-site.
- Provide group counseling as assigned by the program director.
- Coordinate client services with other social service, mental health, medical, employment, educational, child care, and other providers.
- Conduct regular case conferences with clients and service providers as required.
- Complete program reports on a monthly basis, or more frequently as required.
- Report to, and meet with, supervisor on a monthly basis.
- Conduct home visits and other field work, as required.
- Associates degree.
- Proficiency in modern business communications, including personal computers, electronic mail, voicemail, facsimile, and copier equipment.
- One year experience preferred.
The estimated salary for this position is $60,000 per year, based on industry standards and the location of BronxWorks.
BenefitsBronxWorks offers a comprehensive benefits package, including competitive salary, paid time off, and opportunities for professional growth and development.
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