Restoration Services Manager
4 weeks ago
As a Lead Technician with Paul Davis Restoration & Remodeling of Polk County, you will be responsible for overseeing restoration services and responding to emergency situations. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities- Represent the Company: Professionally represent the Paul Davis principles of honesty and integrity in all interactions with customers, management, and emergency services personnel.
- Emergency Response: Serve as the point person and first responder for every emergency loss, establishing and recording the scope of work to be accomplished.
- Service Coordination: Coordinate and supervise work on Emergency Water Services, including extraction, developing drying plans, and providing project documentation.
- Fire and Smoke Services: Coordinate and supervise work on Emergency Fire/Smoke Services, including deodorization, pack-outs, board-ups, and securing the structure.
- Mold Remediation: Coordinate and supervise work on Mold Remediation, including demolition and cleaning.
- Equipment Maintenance: Oversee Equipment Maintenance and expendables, including maintaining MSDS sheets.
- Communication: Communicate effectively with management, customers, and emergency services personnel.
- Training and Supervision: Train and supervise emergency services technicians and assistant technicians.
- Relationship Building: Maintain relationships with adjusters and communicate updates as needed.
- On-Call Rotation: Perform on-call rotation as needed.
- Job Completion: Complete jobs successfully and obtain a certificate of completion.
- Physical Demands: Able to climb a ladder, lift at least 75 pounds, work in confined spaces, and work around a variety of chemicals without adverse reaction or sensitivity.
- Certifications: Required IICRC certifications include Water Restoration Technician, ASD, Fire & Smoke Technician, Applied Microbial Remediation (PDR Certification), Carpet & Upholstery Technician (PO Certification).
- Education and Licensing: Required High School diploma or equivalency, valid Driver's License, and copy of current driving history issued by DMV.
Please note that the following requirements are mandatory:
- High School diploma or equivalency
- Valid Driver's License
- Copy of current driving history issued by DMV
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