Account Manager

3 weeks ago


Fargo, North Dakota, United States E.W. Wylie Trucking Full time
Account Manager Job Description

At E.W. Wylie Trucking, we're seeking a skilled Account Manager to drive customer success and business growth. As a key member of our team, you'll develop and expand customer relationships, ensuring seamless communication and exceptional service.

Key Responsibilities:
Engage with customers to meet their expectations and identify opportunities for expanding business.
Work closely with drivers to provide timely answers to their questions and assist with load details.
Monitor and analyze KPIs and market trends to manage and enhance your region's profitability.
Cultivate new customer relationships and deepen existing ones to drive business growth.
Collaborate effectively with internal teams to ensure consistent communication and a seamless experience for customers and drivers.

Requirements:
Associate degree in business or logistics.
5+ years of directly related experience in account management, sales, or a related field.
2+ years of experience managing staff.
Demonstrated interpersonal skills and the ability to interact with drivers, customers, operations, and administrative staff.

What We Offer:
Competitive salary up to $100,000 per year.
Full-time on-site position with a quarterly on-call rotation.
Comprehensive benefits package, including medical, dental, vision, and life insurance.
401(k) with a 4% match and three weeks of paid time off.

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