Dispensary Associate
4 weeks ago
We are seeking a highly motivated and customer-focused Dispensary Associate to join our team at Trulieve. As a Dispensary Associate, you will play a critical role in guiding customers through their cannabis journey, providing exceptional customer service, and ensuring a seamless shopping experience.
Key Responsibilities- Provide empathetic and compassionate support to patients, addressing their needs and concerns in a professional and respectful manner.
- Develop and maintain a thorough understanding of Trulieve's products, including their benefits, potential side effects, and usage guidelines.
- Assist customers in selecting the most suitable products for their needs, while ensuring compliance with state regulations.
- Process patient orders in a timely and efficient manner, ensuring accuracy and attention to detail.
- Collaborate with management and colleagues to resolve customer issues and improve overall customer satisfaction.
- Maintain a clean and well-organized workspace, adhering to Trulieve's standards and policies.
- High school diploma or equivalent, with prior experience in retail, customer service, or a related field.
- Ability to work independently and as part of a team, with excellent communication and interpersonal skills.
- Strong problem-solving and conflict resolution skills, with a focus on customer satisfaction.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Valid driver's license and clean driving record (for Delivery Associate role).
Trulieve offers a comprehensive benefits package, including paid time off, and a competitive salary. As a Dispensary Associate, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on customer satisfaction and team collaboration.
We are an equal opportunity employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity to join our team at Trulieve.
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