Customer Service Representative

6 days ago


Berlin, Maryland, United States United Urology Group Full time

About United Urology Group

At United Urology Group, we are committed to delivering high-quality patient care and providing a positive experience for all patients. We believe that our employees are the heart of our mission, and we offer a supportive and collaborative work environment that fosters growth and development.

Job Summary

We are seeking a skilled Front Desk Receptionist to join our team. In this role, you will be responsible for providing exceptional patient care and support to patients and staff, scheduling appointments, and maintaining accurate patient records.

Responsibilities

  • Provide exceptional patient care and support to patients and staff
  • Schedule appointments and maintain accurate patient records
  • Collect co-pays and past balances at check-in and enter them into Practice Management
  • Review patient paperwork for completeness and accuracy
  • Enter required patient demographics and clinical information into Practice Management and EHR

Requirements

  • Minimum High School Diploma or GED required
  • Minimum of two years of front office experience, preferably in a medical setting
  • Excellent customer service skills and ability to work in a fast-paced environment

What We Offer

  • Competitive salary
  • Opportunity to work in a dynamic and growing organization
  • Chance to develop your skills and advance in your career


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