Director of Luxury Retail Operations

2 days ago


Palm Desert, California, United States The Perfect Pair Full time
About The Perfect Pair

As a leading retailer in the high-end footwear industry, The Perfect Pair is dedicated to delivering exceptional customer experiences and fostering a culture of excellence. Our upscale shoe retail store is seeking an accomplished Store Manager to lead our team and drive sales.

Salary and Benefits

We offer a competitive salary range of $85,000 - $110,000 per annum, along with performance-based bonuses and employee discounts on our exclusive footwear collection.

Job Description
  • Daily Operations: Oversee the daily activities of the store, ensuring a seamless and outstanding customer experience through effective management of staff, inventory, and visual merchandising.
  • Team Leadership: Lead, train, and motivate sales associates to achieve individual and store sales goals, while promoting a positive work environment that encourages growth and development.
  • Visual Merchandising: Implement visual standards to enhance the shopping environment and reflect brand aesthetics, driving foot traffic and increasing sales.
  • Customer Service: Build and maintain strong relationships with customers, providing personalized service to foster loyalty and ensure a repeat business.
  • Sales Analysis: Analyze sales data and market trends to develop strategies for driving sales and improving performance, staying ahead of the competition.
Required Skills and Qualifications
  • Retail Management Experience: Proven experience in retail management, preferably in high-end or luxury environments, with a track record of success.
  • Leadership and Team-Building: Strong leadership and team-building skills, with the ability to inspire and motivate staff to achieve their best.
  • Customer Service: Excellent customer service skills with a keen eye for detail and aesthetics, ensuring a consistently high level of customer satisfaction.
  • Communication and Interpersonal Skills: Strong communication and interpersonal skills, with the ability to build rapport with customers, colleagues, and external partners.
  • Analytical Skills: Ability to analyze sales metrics and drive performance, identifying areas for improvement and implementing changes to optimize results.
Why Choose The Perfect Pair?
  • Competitive Salary: Enjoy a competitive salary range of $85,000 - $110,000 per annum, reflecting your value to the organization.
  • Employee Discounts: Take advantage of employee discounts on our exclusive footwear collection, saving you money on the latest fashion trends.


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