Customer Service Representative

7 days ago


New Lenox, Illinois, United States NuMark Credit Union Full time

NuMark Credit Union is seeking a highly motivated and results-driven individual to join our team as a Universal Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service, sales, and financial guidance to our members.

About NuMark

At NuMark Credit Union, we are dedicated to enriching the financial lives of our members. Our mission is to provide personalized service, innovative products, and exceptional value to help our members achieve their financial goals.

Job Description

This role is perfect for individuals who are passionate about delivering outstanding customer service, have excellent communication skills, and are eager to learn and grow with our organization.

Responsibilities:

  • Provide exceptional customer service
  • Sales and cross-selling of financial products
  • Process loan applications and handle disbursements
  • Maintain accurate records and reports
  • Collaborate with other departments to ensure seamless service delivery

Requirements:

  • Bachelor's degree in a related field or equivalent experience
  • Minimum 3 years of customer-facing experience in the financial industry
  • Strong communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Proficient in Microsoft Office and relevant software

Benefits:

  • Competitive salary: $45,000 - $60,000 per year
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Generous paid time off and holidays
  • Opportunities for professional growth and development

How to Apply:

If you are a motivated and results-driven individual looking for a challenging and rewarding role, please submit your application, including your resume and cover letter, to [insert contact information].



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