Senior Solutions Engineer
3 weeks ago
The Senior Solutions Engineer will be a key member of the Investment Delivery Services (IDS) Team responsible for application administration and technical support for technology platforms and systems supporting Investment Management (IM).
This role will support and maintain numerous large and complex applications to manage work queues for project delivery and daily operations.
The Senior Solutions Engineer is responsible for the testing and introduction of application configuration changes, applying upgrades, setup and maintenance of user security roles, and monitoring and troubleshooting issues concerning the health of the application and/or the environment.
Additionally, this position will provide technology support for onshore and offshore teams including user provisioning/de-provisioning, designing and implementing application customizations, and managing and tracking desktop and connectivity related issues.
Key Responsibilities:
Support business stakeholders during production operations
Support IDS and project development teams
Influences and implements the IDS technology strategy
Technology support for end-users and development teams
Assist in defining, documenting, and implementing best practices
Administer the IDS technology solutions including Eagle, Infogix Reconciliation, Web Servers, AD security, SFTP sites, and Network file shares
Technical Skills:
System and/or server administration including change management, patches, and product upgrades
User provisioning and de-provisioning
Security role setup and management
Requirements:
Bachelors Degree in Computer Science
Minimum of between 3-5 years of application administration experience with large, multi-tiered applications
Comfortable taking initiative and working independently but knows when to involve others
Comfortable working with stakeholders from a wide range of functions and seniority levels
Strong collaboration skills and the ability to work in a team-based environment
Excellent communication skills with ability to address and resolve conflicts diplomatically
Ability to work through complexity with ease, identifying themes across complicated issues in time-critical situations
Experience in agile and DevOps tools and delivery is a plus
Experience in cloud administration and maintenance (e.g. IAAS) is a plus, AWS preferred
Experience in the investments and/or finance data domain is a plus
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