Technical Support Specialist
7 days ago
At Safeway, we are at the forefront of innovation in retail. Our company is committed to creating a better shopping experience for our customers and empowering our associates to deliver exceptional service. We operate over 2,200 stores across 34 states and the District of Columbia, with a diverse portfolio of banners that include Albertsons, Safeway, Vons, and more.
We prioritize adaptability, safety, and family well-being, offering a hybrid work environment through our Presence with a Purpose program. This approach empowers teams to make decisions that best suit their needs.
As a Service & Delivery Technician III, you will be part of our team, supporting our retail stores in Southern Arizona. Your zone will cover the metro Tucson area, as well as other locations down to the Mexico border, including Green Valley, Sierra Vista, and Nogales.
Job Description- Support standard hardware platforms and systems installed throughout our retail stores and district offices.
- Repair approved technology hardware, including PC/server hardware, network hardware, multi-function printers, scales, iPads, eCommerce picking devices, self-checkout & point of sale equipment.
- Provide network and remote connectivity support.
- Install new hardware and software.
- Offer IT support to customers and meet service level agreements.
- Collaborate with Corporate IT groups for on-site support and technology resolutions.
We offer a competitive salary of approximately $65,000 per year, based on your qualifications and experience. In addition to your base pay, you may also be eligible for bonuses and benefits packages.
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