Senior Spa Operations Manager

3 days ago


Brea, California, United States Massage Envy Full time

Are you an experienced manager with a proven track record of driving sales and delivering exceptional customer experiences? At Massage Envy, we're seeking a Senior Spa Operations Manager to join our team. This key role plays a critical part in supporting the daily operations of our clinic and driving profitability.

The ideal candidate will have a strong background in management, with experience in hiring, coaching, and developing staff. You'll be responsible for training employees on all company policies and procedures, as well as fostering a culture of collaboration and continuous improvement. Your goal will be to drive results from our front desk staff and ensure a knowledgeable, professional, and motivated team that focuses on delivering exceptional client experiences.

Responsibilities
  • Support daily operations of the clinic
  • Train and develop staff on company policies and procedures
  • Foster a culture of collaboration and continuous improvement
  • Drive results from front desk staff
  • Maintain a high level of customer satisfaction

We offer a competitive salary range of $20-21 per hour, plus monthly bonuses based on your performance. You'll also enjoy benefits such as complimentary membership, services, and discounts, as well as opportunities for growth and development within the company.

Requirements
  • AA or BA degree preferred
  • Strong leadership and communication skills
  • Ability to work nights and weekends
  • Excellent problem-solving and time-management skills
  • High school diploma required; AA or BA degree preferred


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