Customer Service Representative

1 week ago


Cleveland, Ohio, United States Towne Park Full time

We are seeking a highly skilled and friendly Guest Service Associate to join our team at Towne Park. This is a fantastic opportunity for individuals who enjoy working in a fast-paced environment and delivering exceptional customer experiences.

Job Description

As a Guest Service Associate, you will be responsible for providing top-notch service to our guests, ensuring their satisfaction, and creating memorable experiences. Your duties will include parking and retrieving guest vehicles, assisting with luggage, and offering guidance on facility amenities and local attractions.

To succeed in this role, you must possess excellent communication skills, be able to work independently, and demonstrate a strong commitment to providing exceptional customer service. You should also be comfortable working in a dynamic environment and be able to multitask effectively.

This is a full-time position that offers competitive compensation, including an estimated salary of $15.00 per hour plus daily cash tips. In addition to your hourly wage, you will also have access to benefits such as accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.

The ideal candidate will have a high school diploma or equivalent, a valid driver's license, and a clean driving record. You should also be at least 18 years old and pass a criminal background check and drug screen.

We value diversity and inclusion in the workplace and strive to create a culture that is welcoming and inclusive for all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Parking and retrieving guest vehicles
  • Assisting with luggage and deliveries
  • Providing information on facility amenities and local attractions
  • Offering guidance and assistance to guests
Requirements:
  • High school diploma or equivalent
  • Valid driver's license and clean driving record
  • At least 18 years old
  • Criminal background check and drug screen
What We Offer:
  • Competitive compensation package
  • Benefits, including accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities


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