Customer Service Representative Night Shift

6 days ago


Auburn, Alabama, United States Auburn University Full time
Job Overview

Auburn University Libraries is seeking a dynamic and results-oriented individual to work as a Customer Service Representative on the night shift. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

About the Position

This position involves working at customer service points at the Circulation Desk and the Mell Classroom Information Desk. The ideal candidate will have a strong interest in public service and delivering quality customer service. They must be willing to work as part of a team, interacting with faculty, staff, and students.

Key Responsibilities
  • Assist library patrons at the desks
  • Answer questions face-to-face or via phone
  • Maintain a safe and secure environment and coordinate with security officers
  • Check library materials in and/or out
  • Return items to the shelves
  • Sort books and other library materials
  • Assist with printing and scanning needs
Requirements

To be successful in this role, you should have:

  • Currently enrolled status at Auburn University
  • Strong initiative to complete complex projects
  • Possess strong interpersonal and communications skills
  • Attention to detail and familiarity with computer applications, such as Microsoft Word, Excel, PowerPoint, and SharePoint
  • Dependability, multi-tasking, and the ability to work in a fast-paced environment
  • A commitment to an inclusive and diverse campus environment
  • The ability to lift up to 50 pounds unassisted
Benefits

This position offers a competitive salary of $11.75 per hour, with opportunities for advancement and professional growth. We also offer a dynamic work environment, where you can make a difference in the lives of our students and community.



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