Financial Service Associate

1 week ago


Auburn, Maine, United States Five County Credit Union Full time
About the Role

We are seeking a highly motivated and customer-focused Financial Service Associate to join our team at Five County Credit Union. As a Financial Service Associate, you will play a critical role in providing exceptional service to our members, helping them achieve their financial goals, and contributing to the growth and success of our organization.

Key Responsibilities
  • Provide personalized service to members, answering their questions and addressing their concerns in a professional and courteous manner.
  • Process transactions, open new accounts, and assist with loan applications, ensuring accuracy and attention to detail.
  • Identify opportunities to cross-sell and upsell products and services that meet the financial needs of our members.
  • Collaborate with colleagues to achieve team goals and objectives, maintaining a positive and supportive work environment.
  • Stay up-to-date on credit union policies, procedures, and regulatory requirements, ensuring compliance and adherence to standards.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Basic math and computer skills, with proficiency in Microsoft Office and other software applications.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Flexibility to work a variety of shifts, including weekends and holidays, as needed.
What We Offer
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team-oriented culture.
  • A chance to make a real difference in the lives of our members and the community we serve.


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