Hotel Front Desk Associate

3 weeks ago


Bloomington, United States Home2 Suites Bloomington Full time
Job Description

We are seeking a highly skilled and customer-focused Hotel Desk Clerk to join our team at Home2 Suites Bloomington. As a Hotel Desk Clerk, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.

Key Responsibilities:

  • Organize and process guest check-ins and check-outs, ensuring accuracy and efficiency.
  • Respond to and resolve guest requests in a timely and professional manner.
  • Secure payments and verify billing information.
  • Provide guests with room and hotel information, directions, and local recommendations.
  • Run daily reports and review for any issues or concerns.

Requirements:

  • A professional demeanor and warm personality.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and multitask.
  • High school diploma or equivalent required.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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