Office Assistant

3 weeks ago


Great Neck, New York, United States United Surgical Partners Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Assistant to provide front-desk support for clinical intake operations at NYU Langone Hospital. The successful candidate will be responsible for providing exceptional customer service, managing patient flow, and ensuring a smooth intake process.

Key Responsibilities
  • Provide reception assistance, including greeting patients, answering calls, and directing inquiries to the appropriate staff member.
  • Screen telephone callers, handle calls, take messages, and direct callers to the proper individual or area.
  • Schedule routine appointments and follow-ups for visits and procedures that do not require pre-authorization.
  • Collect and complete patient-related documents, including insurance information and demographic data.
  • Assist patients in enrolling in Patient Secure, if necessary, and verify demographic information on subsequent visits.
  • Collect co-pays and balances owed to the institution and scan necessary documents into the intake system.
  • Monitor the intake work queue for timely completion and ensure that all necessary procedures and diagnosis coding are utilized in the pre-certification and verification process.
Requirements
  • High School diploma or equivalent required.
  • Excellent organizational, interpersonal, and verbal and written communication skills.
  • Strong customer service skills and ability to complete multiple tasks efficiently.
  • Knowledge of Microsoft Office, database, and internet applications.
  • Light, accurate keyboarding skills.
Preferred Qualifications
  • 6 months of experience in a physician practice office setting.
  • Knowledge of medical terminology and EPIC Ambulatory.

NYU Langone Hospital-Long Island is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. We require applications to be completed online.



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