Vacation Rental Property Administrator

7 days ago


Tybee Island, Georgia, United States Tybee Vacation Rentals Full time
About This Role

We are seeking an experienced Vacation Rental Property Administrator to join our team at Tybee Vacation Rentals. As a key member of our property management team, you will be responsible for overseeing the care and condition of a portfolio of assigned vacation rental properties.

Key Responsibilities
  • Collaborate with the Client Success Manager to determine the preferred method of communication for owners in assigned portfolios.
  • Conduct monthly quality control inspections of assigned portfolios and document findings in the system.
  • Review and confirm completion of all new property paperwork with the Client Success Manager and ensure timely entry into the system.
  • Foster and maintain relationships with HOAs and community service staff to enhance relationships between operations and owners.
  • Manage property onboarding and offboarding processes.
  • Review owner statements monthly in conjunction with the Client Success Manager and accounting department to ensure accuracy.
  • Operate with the owner's interests in mind and understand the financial goals of the assigned portfolio.
  • Maintain professional communication with vendors/contractors regarding scheduling, billing, certificates of insurance, and other needs.
  • Submit invoices for payment and maintain detailed records associated with work orders, inspections, and inventory.
What We Offer
  • A competitive salary of $55,000 - $65,000 per year.
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.
  • Employee discounts on vacation rentals.
  • Professional development opportunities.
Requirements
  • Proficiency with document management, databases, and spreadsheets.
  • Working knowledge of Microsoft applications.
  • Strong organizational skills with the ability to multitask and problem-solve.
  • Excellent communication skills.
  • Valid driver's license, auto insurance, and reliable transportation for travel between locations while working.
  • Must be eligible to work in the United States and pass a background screening.
  • Ability to work a variable schedule, including weekends, holidays, and on-call shifts as assigned.


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