Service Processing Coordinator

3 weeks ago


Fredericksburg, Virginia, United States Jobs for Humanity Full time
Job Summary

We are seeking a highly skilled Service Processing Coordinator to join our team at Kaeser Compressors. The selected candidate will be responsible for reconciling and processing completed service tickets in preparation for invoicing in SAP. This role requires excellent communication skills, attention to detail, and the ability to work effectively with cross-functional teams.

Key Responsibilities

* Reconcile and process completed service tickets in preparation for invoicing in SAP
* Establish and maintain effective relationships with Service Scheduling Coordinators, Branch Managers, and Service/Administration Managers to facilitate communication for resolving any processing discrepancies
* Responsible for learning and following all applicable procedures and work instructions relating to the Company's Management System
* Verify appropriate cost and tax considerations for numerous types of service costs, including travel, mileage, parts, and labor
* Ensure timely and error-free processing of completed service orders and maintain stated department goals for interval between ticket completion and invoice generation

Requirements

* High School Diploma or equivalent required; Associate or Bachelor's Degree in Accounting preferred
* Expert verbal and written English proficiency
* Good communication skills/phone skills required
* Computer skills, including proficiency in G-Suite
* SAP experience preferred
* Regular physical attendance at the worksite
* Two (2) years customer service experience required, commercial or industrial market preferred
* One (1) year invoicing experience preferred

What We Offer

* Competitive salary
* Excellent benefit package including Profit Sharing and 401(k) Plan
* On-site exercise facility, free exercise classes, and a health and wellness program

Equal Employment Opportunity

Kaeser Compressors, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. We prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.

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