Appliance Repair Specialist

4 weeks ago

Buffalo, New York, United States CSC Serviceworks Full time
Appliance Service Technician

We're seeking a skilled Appliance Service Technician to join our team at CSC ServiceWorks. As a key member of our team, you'll be responsible for providing mechanical repairs to washers and dryers at customer and client locations within your assigned region.

Key Responsibilities:
  • Service and Repair: Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines. Ensure that all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.
  • Maintenance: Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan. This includes cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.
  • Customer Service: Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process. Offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues.
  • Documentation: Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information. Prepare service reports and update the internal database with accurate and up-to-date information.
  • Parts and Inventory Management: Monitor and manage inventory levels of spare parts and tools. Order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.
  • Safety Compliance: Adhere to all safety protocols and guidelines while working with electrical systems and appliances. Ensure personal safety and the safety of customers' property during service calls.
Benefits and Perks:
  • Work-Life Balance: Enjoy a healthy balance between work and personal life.
  • Competitive Benefits: Receive 75% employer contribution to medical, dental, and vision insurance, as well as a health savings account with employer contribution.
  • Year-Round Work and Paid Training: Enjoy year-round work and paid training opportunities to enhance your skills and career growth.
  • Company-Paid Life, Short-Term, and Long-Term Disability Insurance: Receive company-paid life, short-term, and long-term disability insurance for added security.
  • 401(k) with Generous Company Match: Participate in a 401(k) plan with a generous company match to support your retirement savings.
  • Paid Time Off (PTO) and Holiday Pay: Enjoy paid time off and holiday pay to recharge and celebrate special occasions.
  • Flexible Spending and Health Savings Account: Take advantage of flexible spending and health savings accounts to manage your expenses and savings.
  • Employee Discounts: Enjoy discounts on travel, theme parks, home and auto insurance, and more.
  • Education Reimbursement Program: Participate in an education reimbursement program to support your career growth and development.
  • Paid Employee Referral Program: Earn rewards through our paid employee referral program for successful referrals.

At CSC ServiceWorks, we're committed to providing a safe and inclusive work environment. We're an equal opportunity employer and welcome applications from qualified candidates without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

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