Clinical Program Director

7 days ago


New York, New York, United States Bridging Access to Care, Inc. Full time
Job Summary

The Clinical Program Manager, working in collaboration with the Director of Supportive Housing, provides comprehensive leadership and oversight of the Young Adult Families Scatter-site Housing Program. As the lead of a wrap-around supportive housing program offering child development, employment/education, and mental health services, the Clinical Program Manager will supervise case managers and other program staff, oversee day-to-day operations, and ensure that all tenants receiving services from the YAF program are receiving appropriate care and the required level of services.

Key Responsibilities
  • Supervision and Leadership
    • Supervise Case Managers and Specialists in the full range of services.
    • Provide weekly individual supervision and biweekly group supervision to staff and assigned interns.
    • In collaboration with the Director, support all housing staff through clinical supervision both individually and in a group setting.
    • Provide direct services to tenants in the absence of staff due to vacancies, leaves, vacation, etc.
  • Training and Development
    • Train new staff on all aspects of program requirements and responsibilities, City and State mandates, documentation, and reporting obligations.
  • Client and Case Management
    • Ensure that all client assessments and service plans are thorough, client-centered, and completed on time.
    • Provide a detailed review of weekly client contacts and monthly comprehensive chart reviews to be reviewed with each case manager.
    • Facilitate and schedule all Family Team Conferences.
    • Advocate for client families with NYC Administration for Children's Services and the family courts as needed.
    • Assist with stabilization, respite, and crisis management, and provide on-call services throughout the evenings and weekends when necessary.
  • Program Coordination and Participation
    • Participate in department and program meetings, including Weekly Team Meetings, Monthly Tenant Meetings, etc.
    • Effectively use tools such as safety plans, community meetings, psycho-education groups, team meetings, red flag reviews, treatment planning conferences, and self-care to create a nonviolent and trauma-sensitive culture.
  • Mental Health Services
    • Complete annual and ongoing (as needed) mental health evaluations for YAF tenants.
    • Assist all housing programs with Mental Health Evaluations for completion of HRA 2010e, crisis respite, etc.
  • Other Responsibilities
    • Other duties as assigned based on program needs.
    • Duties may be outside regular work hours and may include evenings and weekends when needed.
Requirements
  • MINIMUM: Master's degree in Social Work, Mental Health Counseling, or other related field required.
  • Current NYS LMSW/LCSW/LMHC/LCAT required
  • Minimum of 2 years of supervisory experience required.
  • Expertise in working with individuals living with psychiatric illnesses, substance use disorders, and histories of homelessness.
  • Experience in community-based work and a strong understanding of community resources.
  • Excellent written and verbal communication skills.
  • Familiarity with Evidence-Based Practices such as Motivational Interviewing, Supported Employment, and Trauma-Informed Care.
Preferred Qualifications
  • Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
  • Bilingual candidates are strongly encouraged to apply. (Spanish and Haitian-Creole preferred)


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