Customer Relations Liaison
7 days ago
This position is ideal for outgoing and customer-focused individuals who enjoy working with the public.
We are seeking a skilled professional to join our team as an Agent Team Member. This role offers hourly pay plus commission/bonus, paid time off, valuable experience, and growth potential/Opportunity for advancement within our agency.
Responsibilities
As an Agent Team Member, you will be responsible for establishing customer relationships and following up with customers, as needed. You will also provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
You will use a customer-focused, needs-based review process to educate customers about insurance options, enabling them to make informed decisions about their policies.
Key Skills and Qualifications
To excel in this role, you must possess excellent communication skills - written, verbal, and listening. You should be self-motivated, detail-oriented, proactive in problem solving, dedicated to customer service, and able to work effectively in a team environment.
In addition, you will need to obtain a Property and Casualty license and a Life and Health license.
Benefits
We offer attractive benefits, including
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within our agency
About Us
We are Lorrie Carter - State Farm Agent, a reputable and well-established organization committed to delivering exceptional customer service and support. Our team values professionalism, integrity, and excellence in all aspects of our work.
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