Retail Customer Service Representative

4 weeks ago


Montgomery, United States Sam's Club Full time
Job Summary

As a Retail Customer Service Associate at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. You will be responsible for providing top-notch customer service, answering questions, and resolving issues in a fast-paced retail environment.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and concerns in a timely and professional manner.
  • Operate cash registers, process transactions, and maintain a clean and organized checkout area.
  • Assist members with purchasing decisions, locate merchandise, and resolve issues related to products or services.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store environment.

Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and problem-solving skills.

What We Offer
  • Competitive hourly wage and performance-based bonus awards.
  • Opportunities for career growth and advancement within the company.
  • A comprehensive benefits package, including medical, vision, and dental coverage.
  • Paid time off and holidays.

Why Join Us
  • Sam's Club is a dynamic and supportive work environment that values its employees.
  • Opportunities to develop new skills and take on new challenges.
  • A commitment to diversity, equity, and inclusion.


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