Strategic Initiatives Director

4 weeks ago

Plano, Texas, United States Cinemark Holdings, Inc. Full time
Role Summary: The Director, Strategic Initiatives & Continuous Improvement is a driving force behind fostering a culture of innovation and operational excellence within Cinemark Operations. Their strategic oversight will ensure that our Corporate (CSC) Operations and Field Operations teams are operating at a high level of performance and continuously evolving through improvement initiatives. With a keen eye for detail and a passion for progress, they oversee the Operations project portfolio and lead special projects, including field leadership meetings, to new heights of efficiency and effectiveness. This role requires a proactive, strategic thinker with a proven track record of transformative leadership.

Responsibilities:

  • Continuous Improvement and Innovation:

    • Lead the discovery and implementation of continuous improvement and innovation initiatives within Operations CSC and Field Operations.
    • Champion a culture of innovation across the organization by promoting creative thinking and the adoption of new technologies or processes.
    • Lead change management efforts associated with process improvements and innovation projects to ensure smooth adoption and minimal resistance.
  • Project Management:

    • Manage the Operations Project Portfolio, ensuring robust project management practices are in place, with clear timelines, milestones, and tracking of progress and results.
    • Provide regular updates to senior management on the status, outcomes, and ROI of Operations projects.
    • Provide guidance and leadership to Operations project managers (direct and indirect reports), ensuring that all projects align with the department's strategic objectives. Act as a mentor to project managers, helping them to develop their skills and effectively manage their projects.
  • Cross Functional Communication and Alignment:

    • Work with various departments to ensure alignment on cross-functional projects. Closely partner with Continuous Improvement team to leverage common tools and resources and ensure organizational alignment.
    • Facilitate effective communication and alignment across teams, including coordination of field check-in call content.
  • Special Projects:

    • Oversee the annual budget process for Corporate (CSC) Operations and Field Operations, partnering with Finance and Operations leaders to coordinate strategy and timeline.
    • Oversee special projects as assigned by the Chief of Staff (COS), including managing logistics for field leadership meetings (small group and large conference-style meetings)
    • Coordinate strategic planning activities for Operations, including RACI (Responsible, Accountable, Consulted, Informed) charts, annual goal setting, and strategic planning workshops.
Skills:

  • Strong leadership and project management skills.
  • Excellent communication and organizational abilities.
  • Proficient in strategic planning and execution.
  • Ability to foster innovation and drive operational excellence.
Experience:

  • 8+ years experience in project leadership, especially in retail, restaurant, entertainment or hospitality industries.
  • 5+ years experience in operations management (people or processes)
  • Previous experience in a similar role driving continuous improvement initiatives is highly desirable.
Education:

  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Advanced degree or relevant certification (e.g., PMP, Six Sigma) is an advantage.

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