Whiskey Industry Representative
4 weeks ago
Overview: As a Brand Ambassador at New Riff Distilling, you will be responsible for representing the company and promoting New Riff products to customers and the community. Your role will play a crucial part in enhancing brand awareness, driving sales, and creating memorable experiences for our customers.
Key Responsibilities:
- Product Promotion: Educate customers about New Riff Distilling's products, including our range of spirits, special releases, and brand story.
- Customer Engagement: Engage with customers in a friendly and approachable manner, answering questions, offering tastings, and providing recommendations based on their preferences.
- Event Support: Assist with organizing and executing promotional events and tastings to showcase New Riff and enhance customer experiences.
- Sales Support: Collaborate with the sales team to promote product sales, meet sales targets, and track customer feedback and preferences.
- Brand Representation: Represent New Riff Distilling professionally and uphold brand values and standards at all times.
- Market Research: Stay informed about industry trends, competitor activities, and customer preferences to provide valuable insights and support marketing strategies.
- Documentation: Maintain accurate records of promotional activities, customer interactions, and event feedback for reporting purposes.
- KPI's: Meet monthly Key Performance Indicator goals to include (but not limited to): key account visits, securing new points of distribution, securing new menu placements, conducting account staff trainings, executing retail merchandising and planning and executing events.
- Previous experience in sales, customer service, or brand promotion is preferred but not required.
- Excellent communication and interpersonal skills.
- Enthusiasm for spirits and the whiskey industry.
- Ability to work independently and collaboratively in a dynamic environment.
- Flexibility to work evenings, weekends, and holidays as needed.
- Must be at least 21 years old.
- Competitive hourly rate / $ per hour depending on experience.
- 40% Bonus opportunities based on performance against KPI goals.
- Opportunities for training and professional development in the spirits industry.
- Access to exclusive New Riff Distilling events and products.
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