Service Advisor

7 days ago


Warren, Michigan, United States Genesis Automotive Group Full time

Job Summary:


As a Service Advisor at Genesis Automotive Group, you will act as a liaison between customers and service technicians, ensuring seamless communication and exceptional customer service.



Responsibilities:



  • Customer Interaction: Greet customers, listen to their requests, and schedule appointments to meet their needs.
  • Service Coordination: Work with mechanics to estimate costs, verify warranties, and conduct inspections to ensure quality service.
  • Communication: Effectively communicate with customers about service outcomes, scheduling, and booking appointments.
  • Workflow Management: Manage the dealership's workflow and schedule to ensure efficient service delivery.
  • Customer Relationship Building: Develop positive relationships with customers to foster repeat business and loyalty.


Work Hours: Monday to Friday, 7:30am to 6:00pm.



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