Service Advisor
7 days ago
Job Summary:
As a Service Advisor at Genesis Automotive Group, you will act as a liaison between customers and service technicians, ensuring seamless communication and exceptional customer service.
Responsibilities:
- Customer Interaction: Greet customers, listen to their requests, and schedule appointments to meet their needs.
- Service Coordination: Work with mechanics to estimate costs, verify warranties, and conduct inspections to ensure quality service.
- Communication: Effectively communicate with customers about service outcomes, scheduling, and booking appointments.
- Workflow Management: Manage the dealership's workflow and schedule to ensure efficient service delivery.
- Customer Relationship Building: Develop positive relationships with customers to foster repeat business and loyalty.
Work Hours: Monday to Friday, 7:30am to 6:00pm.
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