Customer Service Representative
3 days ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Team Member at Playa Bowls. Located in New Jersey, we are a fast-paced environment that prides itself on serving the highest quality products to support healthier lifestyles.
Company OverviewAs a pioneering force in the acai bowl market, Playa Bowls has grown from a small start-up to a 200-unit operator and franchisor. Our mission is to deliver innovative products with authenticity and passion for the Playa way.
We live our brand in every interaction with our guests and strive to provide an exceptional dining experience. If you share our values and are passionate about delivering top-notch service, we want to hear from you
Salary InformationThe estimated annual salary for this role is between $30,000 and $40,000 based on location and performance. We offer competitive compensation and benefits to ensure a stable work-life balance.
Job Description- Maintain a clean and organized store environment by adhering to company standards and policies.
- Provide exceptional customer service by greeting guests warmly, responding promptly to their needs, and ensuring timely resolution of any issues.
- Prepare and serve food and beverages according to Playa Bowls' recipes and presentation standards.
- Process transactions accurately using our point-of-sale system.
- Work effectively in a fast-paced environment, multitasking to meet deadlines and manage multiple responsibilities.
To succeed in this role, you will need:
- A positive attitude and enthusiasm for delivering excellent customer service.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and maintain a calm demeanor in chaotic situations.
- Basic math skills and accuracy when handling cash and credit transactions.
- Familiarity with electronic point-of-sale systems.
We offer a comprehensive benefits package, including:
- Competitive hourly wage.
- Tips: Opportunities to earn extra income through tips and sales commissions.
- Development opportunities: Training and development programs to help you grow professionally and personally.
- Fun work environment: A dynamic and supportive team that encourages collaboration and camaraderie.
This role requires:
- Prolonged standing and walking throughout shifts.
- Lifting or moving up to 25-40 pounds occasionally.
- Retrieving items from high and low shelving, refrigerators, and under counters.
- Tolerating occasional loud environments (blenders, timers, order notifications).
We are an equal opportunity employer committed to diversity, equity, and inclusion. All aspects of employment will be based on merit, competence, performance, and business needs.
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