Merchandise Operations Director

7 days ago


Buena Park, United States Knott's Berry Farm Full time

The Merchandise Manager is a key leader at Knott's Berry Farm, responsible for driving the profitability and success of our merchandise operations. This role requires a hands-on leader who can direct daily operations, lead a team of Area Managers, and achieve associate, guest, and financial goals.

Key Responsibilities
  • Leads, trains, and develops direct reports through consistent coaching and feedback while driving productivity and morale of the team.
  • Holds self and others accountable to high performance standards.
  • Foster adaptability within assigned work group.
  • Lead by example in an ever-changing climate, be open and set the example for willingness to new ideas and opportunities.

This includes ensuring Retail-related competencies are in place, executed, and managed effectively and consistently across the operation. Examples of competencies include, but are not limited to, Retail execution, brand delivery, general safety, budgeting, inventory management and replenishment, expense control, loss prevention, guest experience, speed of service, staffing, and training/development.

Additionally, this role involves partnering with local and corporate counterparts in the development of strategy. Work with Merchandise support partners and Product Developers and Planners to proactively create, implement, and manage strategies that ensure effective product flow and stock levels to minimize stock loss and maximize sales.

Requirements
  • Bachelor's Degree, focus in Business, marketing, merchandising preferred.
  • At least 6-8 years of prior work experience working in merchandise/retail industry.
  • At least 3-5 years of prior experience leading and supervising a large team.

This position offers a salary range of $78,000 - $104,000 per year, based on experience. If you have a passion for retail leadership and a desire to drive business results, we encourage you to apply.



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