Collection Specialist

5 days ago


San Francisco, California, United States OneMain Financial Full time
Job Description

We are seeking a highly skilled and motivated Collection Specialist to join our team at OneMain Financial. This role is based in West Valley City, UT.

About the Role:

  • Negotiate arrangements for payment or settlements with customers on deficiency balances on accounts.
  • Work with customers who are at the end of their lease to arrange for them to purchase or return the collateral.
  • Locate customers using skip tracing tools to collect on deficiency balance.

Requirements:

  • Candidate must have 1 year of customer service experience and 2+ years of collections experience.
  • High School Diploma or GED required.
  • Interpersonal skills promoting a team environment.
  • Working knowledge of Microsoft Office Suite, including Excel and Word.
  • Exceptional customer service skills.
  • Outstanding phone and negotiation skills.

Benefits:

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances.
  • Up to 4% matching 401(k).
  • Employee Stock Purchase Plan (10% share discount).
  • Tuition reimbursement.
  • Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date).
  • Paid sick leave as determined by state or local ordinance, prorated based on start date.
  • Paid holidays (7 days per year, based on start date).
  • Paid volunteer time (3 days per year, prorated based on start date).

Salary: Estimated salary range for this position is between $45,000 - $60,000 annually, depending on qualifications and experience. Based on industry standards and considering the location in West Valley City, UT, we estimate the average annual salary to be around $52,500. Additionally, employees may be eligible for bonus potential.



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