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Customer Service Representative

4 weeks ago

Smithton, Pennsylvania, United States Levin Furniture Full time
Job Summary:

Levin Furniture is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers through various communication channels.

Key Responsibilities:

Process high volumes of inbound calls and other correspondence in a professional and courteous manner.
Communicate effectively with customers to identify their needs and resolve issues efficiently.
Utilize software, including Microsoft Office, to manage customer interactions and maintain accurate records.
Collaborate with internal teams to ensure seamless customer experiences.

Requirements:

High school diploma or equivalent combination of education and experience.
Previous clerical experience preferred.
Excellent verbal and written communication, and listening skills.
Basic reading and comprehension skills.
Ability to complete paperwork in an accurate, neat, and efficient manner.
Demonstrated knowledge of software, including Microsoft Office.
Excellent organizational skills.
Outstanding customer service skills.
Ability to multi-task in a fast-paced working environment.

What We Offer:

Competitive compensation and benefits package.
Generous employee discount.
Friendly, supportive work environment.
Growth opportunities within the company.

Work Environment:

This is a work-from-home opportunity. Candidates must be within a 25-mile radius to one of our store locations to be considered. The ideal candidate will be able to work independently and effectively manage their time to meet performance standards.