Pier Operations Manager

4 weeks ago


Washington, United States Hornblower Inc Full time
About the Opportunity

The successful Pier Operations Manager is responsible for overseeing daily pier operations, ensuring smooth coordination of deliveries, inventory, and the performance of pier utility attendants. The role also involves leading the cleanliness of the pier and working closely with the Sales and Food & Beverage (F&B) teams to ensure boats are well-presented for client tours.

About You

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. Essential duties and responsibilities include:

  • Operations & Maintenance: Manage pier operations related to deliveries, inventory, and pier utility attendants. Take the lead in maintaining a clean and safe pier, including the pier kitchen and storage areas.
  • Team Management & Scheduling: Oversee the scheduling of pier utility attendants in coordination with Food & Beverage managers. Provide leadership and guidance to pier utility staff, ensuring operational tasks are executed efficiently.
  • Administrative & Financial Responsibilities: Manage all administrative tasks related to pier operations, including submitting and reconciling invoices, tracking expenses, and handling paperwork associated with daily pier activities.
  • Cross-Departmental Support: Collaborate with F&B, Marine, Sales, and Admin departments to ensure seamless operational support across all functions.
Requirements & Qualifications

At least one year of supervisory experience. High school diploma or equivalent preferred. Must be at least eighteen (18) years of age. Valid Driver's License with an incident-free driving record. Ability to abide by varying start times (3am/4am). Must pass required Construction Training. Must acquire a TWIC Card upon employment. Must be compliant with City Experiences Motorized Vehicle SOPs.



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