Operations Administrator
4 days ago
We are seeking a highly skilled and experienced Operations Administrator to join our team at CMP. As a key member of our operations team, you will be responsible for providing operational oversight and leadership throughout the organization.
Key Responsibilities- Assigns available personnel, assesses triage assignments, and makes appropriate modifications during the shift as necessary.
- Role models interprofessional communication, which includes active listening and teaching, communicating organizational information, and all aspects of administrative and clinical practice in a respectful and positive way when interacting with staff.
- Conducts fair and consistent leadership skills for effective team dynamics and teambuilding strategies through problem resolution and coaching.
- Improves department score for turnover/retention/employee engagement.
- Coordinates and expedites the admission/discharge, transfer, and bed control process to optimize patient flow.
- Monitors and facilitates smooth and timely patient flow to ensure process efficiency.
- Partners with public relations to manage outside media.
- Troubleshoots problems and/or issues regarding patient/family care, visitors, and facility issues on off shifts and weekends.
- Monitors and analyzes work methods, staff scheduling, and makes appropriate adjustments to assure a high level of service quality and cost effectiveness.
- Maintains awareness/responsiveness of all emergency codes and disaster preparedness, coordinating when critical situations occur.
- Participates and/or leads and facilitates department process improvements.
- Attends daily care coordination rounds to facilitate patient progression.
- Manages bed closures and staffing allocation/cancellations to optimize efficiencies and reduce overtime.
- Implements department strategies to achieve financial targets and staffing needs.
- Serves as a mentor/role model and actively participates in hospital quality, service, and shared governance councils, making recommendations for improvements within and across departments/units, committees, and quality improvement initiatives.
- Seeks opportunities to identify developmental needs of self and staff and takes appropriate action.
Requirements
- Bachelor's degree or higher from an accredited school of nursing.
- Master's degree preferred.
- Five years hospital experience in nursing; for HM internal, four years experience in nursing which includes HM performance that demonstrates progressive leadership abilities.
Licenses and Certifications
- RN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days.
- RN-Temp - Registered Nurse - Temporary State Licensure within 60 days.
- BLS - Basic Life Support (AHA).
- NVCRISIS - Nonviolent Crisis Intervention (CPI) within 90 days.
- Magnet - ANCC Recognized Certification within 1 year.
Knowledge, Skills, and Abilities
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
- Ability to effectively communicate with patients, physicians, family members, and co-workers in a manner consistent with a customer service focus and application of positive language principles.
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