Hotel Front Desk Associate

1 week ago


Lake Belvedere Estates, Florida, United States Skyline Innovations Full time
Job Opportunity at Skyline Innovations

We are seeking a highly skilled and customer-focused individual to join our team as a Hotel Front Desk Associate.


About the Role

As a Hotel Front Desk Associate, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.


Key Responsibilities
  • Manage the hotel reception desk, handling guest inquiries and requests in a professional and courteous manner.
  • Process guest check-ins and check-outs, ensuring accurate and efficient handling of room assignments and payments.
  • Utilize our check-in management program to streamline the guest experience and maintain accurate records.
  • Maintain a high level of organization and attention to detail, ensuring the reception area is clean and well-maintained.
  • Work collaboratively with the hotel team to provide exceptional service and support to our guests.

Requirements
  • Fluent communication in German, minimum B2 level.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Previous experience in customer service or a related field is an asset.

What We Offer
  • A competitive base salary and opportunities for professional growth and development.
  • A dynamic and supportive work environment with a team of experienced professionals.
  • The chance to work with a leading company in the hospitality industry and contribute to our mission of delivering exceptional guest experiences.

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