Customer Support Specialist

5 days ago


Rockville, Maryland, United States Lafayette FCU Full time

We are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions at Lafayette Federal Credit Union.

About Us

Lafayette FCU is a proud member-owned financial cooperative dedicated to providing exceptional service and support to its members.

As a Customer Support Specialist, you will play a vital role in delivering top-notch service and ensuring the satisfaction of our members. This includes handling inquiries, resolving issues, and providing accurate information about our products and services.

Job Requirements

To be successful in this role, you must have excellent communication skills, both written and verbal. You should also be able to work independently with minimal supervision and be able to multitask in a fast-paced environment.

  • High school diploma or equivalent required
  • 1+ years of customer-facing experience preferred
Benefits

Lafayette FCU offers a competitive salary range of $45,000 - $60,000 per year, depending on experience. Additionally, you will receive a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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