Student Support Specialist

7 days ago


Coeur d'Alene, Idaho, United States North Idaho College Full time
Job Summary

We are seeking a highly motivated and detail-oriented Student Support Specialist to join our Enrollment Services team at North Idaho College.

About the Role

The primary purpose of this position is to provide front-line customer service in the Enrollment Services Center, ensuring easy access to student support services by providing comprehensive academic and enrollment support services to students, faculty, staff, and others.

Key Responsibilities
  • Provide admission, enrollment, advising, financial, and financial aid services to students and their families, and other constituents.
  • Ensure working knowledge of FERPA to share information appropriately.
  • Maintain extensive knowledge of enrollment support services and related procedures and deadlines.
Qualifications
  • Associates degree and two years full-time equivalent experience working in a customer relations position required, or equivalent combination of education and experience.
Working Conditions

This is a full-time position working Monday through Thursday from 7:30am to 5pm and Friday from 7:30am to 2:30pm.

Salary and Benefits

The estimated salary for this position is between $17.46 and $20.08 per hour, contingent upon successful completion of a background check and proof of degree if required.

How to Apply

Please submit your application, including your resume and cover letter, through the North Idaho College website.



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