Shift Manager
4 weeks ago
Job Summary:
Potbelly Sandwich Shop is seeking a skilled Shift Leader to lead and manage a team of associates in a fast-paced, friendly environment. The ideal candidate will have excellent leadership skills, a passion for delivering outstanding customer service, and the ability to manage potential allergens and maintain a clean and safe work environment.
Key Responsibilities:
- Lead a shift by managing and developing associates to execute outstanding product quality and customer service
- Build sales and control costs for each shift
- Manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish
- Handle the heat of the kitchen - knife skills are a plus
- Count drawers and follow proper daily cash handling procedures
- Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.)
- Comply with health and safety standards for food, cleanliness, and safety
- Restock food line, chips, and cooler
- Clean tables, counters, floors, bathrooms, kitchen, and utensils
- Operate cash register: handle, balance, and follow all cash handling procedures
- Effectively handle customer complaints/issues
Requirements:
- At least 18 years old
- Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment
- Ability to work in a fast-paced environment
- Excellent communication and leadership skills
What We Offer:
- Medical, Dental & Vision Insurance
- Domestic Partnership Benefits
- Retirement Savings 401(k) with company match
- Employee Assistance Program
- Flexible Work Schedule
- Career growth opportunities
Why Work at Potbelly Sandwich Shop?
We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.
Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or veteran status.
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