Field Service Technician

4 weeks ago


Greenville, South Carolina, United States Owl Full time
About Us

OWL Services is a leading provider of sales, installation, and service solutions to various industries across the U.S.

With a strong presence in 33 offices and distribution centers, and a team of over 1,400 field service professionals, OWL delivers comprehensive service platforms that cater to the needs of retail, commercial, fleet, aviation, and marine companies.

The Role

We are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for servicing and installing various electronic equipment, including security and point of sale systems.

Key Responsibilities
  • Troubleshoot and repair a wide range of electro-mechanical devices, including cash registers, coin changers, security equipment, alarms, and point of sale equipment.
  • Complete service requests and maintenance repair items in a timely manner, ensuring all requests are handled professionally.
  • Review work orders, manuals, and drawings to properly perform maintenance and service of equipment.
  • Utilize various testing devices and tools related to the job.
  • May be temporarily assigned to other geographical areas to provide support with new installations and upgrades.
Requirements
  • Mechanical aptitude and troubleshooting skills are required.
  • Ability to work independently and be a strong problem-solver.
  • Strong attention to safety and willingness to follow all safety protocols.
  • 24/7 on-call rotation with other techs in your area.
  • Experience with various POS systems (Verifone/NCR) and alarms is a plus.
  • High school diploma or equivalent is required.
  • Good driving record is necessary.
  • Ability to use a computer and smartphone proficiently.
Compensation and Benefits
  • 10 paid holidays.
  • Flexible time off.
  • 401(k) company match.
  • Health, dental, and vision insurance.
  • HSA and FSA.
  • Disability & occupational accident insurance.
  • Company-paid life insurance policy.
  • Employee assistance program (EAP).
  • World-class paid training program for long-term career success.


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