Field Service Technician
4 weeks ago
OWL Services is a leading provider of sales, installation, and service solutions to various industries across the U.S.
With a strong presence in 33 offices and distribution centers, and a team of over 1,400 field service professionals, OWL delivers comprehensive service platforms that cater to the needs of retail, commercial, fleet, aviation, and marine companies.
The RoleWe are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for servicing and installing various electronic equipment, including security and point of sale systems.
Key Responsibilities- Troubleshoot and repair a wide range of electro-mechanical devices, including cash registers, coin changers, security equipment, alarms, and point of sale equipment.
- Complete service requests and maintenance repair items in a timely manner, ensuring all requests are handled professionally.
- Review work orders, manuals, and drawings to properly perform maintenance and service of equipment.
- Utilize various testing devices and tools related to the job.
- May be temporarily assigned to other geographical areas to provide support with new installations and upgrades.
- Mechanical aptitude and troubleshooting skills are required.
- Ability to work independently and be a strong problem-solver.
- Strong attention to safety and willingness to follow all safety protocols.
- 24/7 on-call rotation with other techs in your area.
- Experience with various POS systems (Verifone/NCR) and alarms is a plus.
- High school diploma or equivalent is required.
- Good driving record is necessary.
- Ability to use a computer and smartphone proficiently.
- 10 paid holidays.
- Flexible time off.
- 401(k) company match.
- Health, dental, and vision insurance.
- HSA and FSA.
- Disability & occupational accident insurance.
- Company-paid life insurance policy.
- Employee assistance program (EAP).
- World-class paid training program for long-term career success.
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