Customer Service Representative
8 hours ago
Unlock Your Potential with Health Advocates
Join our team of dedicated professionals who make a difference in the lives of others.
As a Customer Service Representative, you will play a vital role in helping patients and claimants navigate the complex process of qualifying for governmental benefits. Your exceptional communication skills, both verbal and written, will be essential in ensuring successful case outcomes.
Key Responsibilities:
- Telephone screening and application completion
- Follow-up with patients and county workers for case completion
- Submission of applications to relevant offices
- Updating information in our computer database
- Miscellaneous duties as needed
Requirements:
- High School diploma or GED equivalent
- 1-2 years of customer service experience in a healthcare environment
- Bilingual in Vietnamese, Mandarin, Cantonese, or Spanish is a plus
- Basic office skills and computer literacy
- Excellent communication and organizational skills
- Ability to adapt to a fast-paced environment
- Typing speed of 30 wpm
Why Work with Us?
At Health Advocates, we offer a supportive and dynamic work environment that fosters growth and development. Our team is passionate about making a difference in the lives of others, and we're looking for like-minded individuals to join us on this journey.
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